Shipping policy
Shipping Policy, Cab & Canine
Thanks for shopping with Cab & Canine: gear for dogs who ride along. Here's how shipping works.
Where we ship
We currently ship within the United States only. Alaska, Hawaii, Puerto Rico, and other U.S. territories: shipping options and costs, if available, are shown at checkout.
Shipping rates (contiguous 48 states)
- Free standard shipping on orders of $49 or more (order subtotal before tax).
- Flat $4.95 standard shipping on orders under $49.
Delivery times
Our products ship from partner warehouses in the United States and overseas (China). Each product page shows where the item ships from.
| Ships from | Estimated delivery after shipping (business days) |
|---|---|
| U.S. warehouse | About 1–8, depending on the item |
| Overseas warehouse | About 4–12, depending on the item |
- These are carrier estimates, not guarantees. Weather, carrier delays, and holidays can add time.
- Orders containing items from different warehouses may arrive in separate packages on different days. You pay shipping only once per order.
- You'll get a shipping confirmation email with tracking for each package once it ships.
- If we can't ship your order within the time we stated, we'll let you know, and you can cancel for a full refund.
Address accuracy
Please double-check your shipping address at checkout. If a package is returned or lost because of an incorrect or incomplete address, any reshipping cost is the customer's responsibility.
Lost, late, or damaged packages
- Tracking hasn't moved in 14 days, or your order hasn't arrived 30 days after it shipped? Contact us. We'll open a trace with the carrier and, if the package is confirmed lost, send a replacement or refund you in full.
- Tracking says delivered but you can't find it? Check around your property, with neighbors, and with your local post office, then contact us within 7 days of the delivery date. We'll file a claim with the carrier and do our best to help.
- Arrived damaged? See our Return & Refund Policy. We'll replace or refund it at no cost.
Questions
- Email: support@cabandcanine.com
- Phone: (781) 886-7720. Live team hours are Monday–Saturday, 9 AM–7 PM Eastern.
Last updated: October 7, 2026